Setup Guide

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• Go to downloader app or web browser
• Type in this address... https://linktr.ee/HYVEAPPS

• Just put the link in the downloader app on your Firestick or any web browser and it should load in for you with options to load different apps.

• If the web browser does not load up the app use one of the below links as a direct download option.

• XCIPTV (USE SERVER #1) - https://bit.ly/3j4SGDD
• SMARTERS: - https://bit.ly/2SRnTiL
• Tivimate 3.6 - https://bit.ly/2STC9aP

• Click download and the file will download
• Select Install once completed
• Select Open once installation is complete

Here is a link to our Web Player...

Just enter your login and password and you should be all set to stream through your web browser. 

If you have any technical issues please open a support ticket here…

https://the-hyve.com/clientarea.php

NEW SUPPORT HOURS (Eastern Time) :

Monday - Friday 
9:00 am - 11:00 am 
2:00 pm - 3:00 pm 
6:00 pm - 10:00 pm 

Saturday - Sunday 
10:00 am - 12:00 pm 
6:00 pm - 8:00 pm  

All issues need to be submitted with a support ticket to ensure they get answered in a timely manner. 

Enable the Firestick to allow apps from unknown sources:

• Open the Firestick
• Go to Settings > System > Developer Options.
• Select “Apps from Unknown Sources”
• Turn the option to “ON”.
• Now exit settings

               Now add the Downloader App:

• Go to downloader app or web browser
• Type in this address... https://linktr.ee/HYVEAPPS

• Just put the link in the downloader app on your Firestick or any web browser and it should load in for you with options to load different apps.

• If the web browser does not load up the app use one of the below links as a direct download option.

• XCIPTV (USE SERVER #1) - https://bit.ly/3j4SGDD
• SMARTERS: - https://bit.ly/2SRnTiL
• Tivimate 3.6 - https://bit.ly/2STC9aP
• Click download and the file will download
• Select Install once completed
• Select Open once installation is complete

Once you purchase Hyve your Login and Password are emailed to you

You can also go directly into the client area and get your login and password if for some reason you do not see that email.

Follow these steps to find your login and password in the Client Area.

1. Login to the Client area
2. Go into the “Services” Tab
3. Look for the “Services” Section and click on it.
4. You will then see your service listed and if you have paid you will see a button showing “Active”
5. Click on that Active button and you will see a green box saying “Service Details”… click on that box to reveal your login and password.
6. You can then take that login and password and enter it into the app for instant access.